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Independent & private education disputes

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The written agreement is only the starting point.

We help you understand the decision, the evidence and the steps that may be available. The right approach depends on the particular facts and procedure.

School feesWithdrawal and removalRefunds

Where we can help.

Each matter has its own facts. These are the questions we can help you assess and address.

01 / Focus

Fee disputes

Check the agreement, invoices and the reason for a charge.

02 / Focus

Withdrawal or removal

Examine notice provisions, decision making and communication with the family.

03 / Focus

Refund claims

Compare the service promised with the terms and what was delivered.

04 / Focus

Educational services

Consider issues with teaching, provision or placement in a privately funded setting.

Where it starts

Does this sound familiar?

Early advice can help identify the immediate issue and protect the available options.

01

An unexpected fee is claimed

A school relies on terms you did not expect or understand.

02

A pupil is being removed

A decision about continuing education comes with contractual consequences.

03

A refund is refused

A service changed or ended, but payment is being retained.

Our approach

Start with the facts.
Find the strongest point.

We read the offer, contract and relevant school policies together, then compare them with the decision and the service actually provided.

Useful documents to send

  • Signed agreement and fee schedule
  • Invoices and payment history
  • Decision letters and school communications
A considered response

What happens next.

We define the decision, the evidence and the outcome sought before taking the next step.

01 / Response

Read the decision

Identify the rule, reasons and what can be reviewed.

02 / Response

Build the evidence

Put the documents and practical impact in a clear order.

03 / Response

Choose the route

Prepare the response, complaint or appeal suited to this issue.

Common questions

Before you make a move.

The answer depends on your documents and the procedure that applies.

Does every withdrawal lead to a refund?

No. The terms, timing and circumstances need individual assessment.

Can a school decision and a contract dispute overlap?

Yes. The decision making process and the financial terms can require separate analysis.

What should I send first?

Send the decision, the relevant deadline and the key documents. A short timeline helps us understand what happened.

Let’s talk
it through.

Tell us what happened, share the decision and any approaching deadline. Choose a meeting, WhatsApp or email on our contact page.

Book a meeting or contact us ↗

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More than one issue may be involved. Follow the area that best fits your situation.